![]() I can swipe left to get a look at the 4 columns that are missing from the view above. The first thing you’ll notice is that it’s actually easier to read. Open Opportunities: Microsoft Dynamics CRM Mobile App Plus, multi-entity (universal) search and additional functionality just below the blue navigation bar. Ten columns including just about everything you need provide a high-level view of the opportunity. In each instance, you’ll see a screen shot of the web-based experience above the mobile device (in this case, an HTC Nexus 9) experience. I can’t provide a live demonstration in a blog, but we can provide a comparison of the two experiences to show you the basics of navigating the mobile apps. I was surprised how easy it was to become fluent on the Microsoft Dynamics CRM Mobile App, consume customer records, and enter basic data in ways useful to sellers on the go or just hanging out. Recently, I deliberately began using the mobile apps to get a better idea of how they work and to see what the relative strengths and weaknesses were to the browser-based experience. However, I hadn’t really used them in my day-to-day selling efforts. Naturally I had loaded the free Microsoft Dynamics CRM Mobile App to my (Android) smartphone and tablet in order to show prospects when I’m in the field. As a result, I work primarily out of the browser-based version of Microsoft Dynamics CRM Online. Like a lot of sellers, I’m at a desk much of the work day calling and emailing customers. ![]()
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